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Lista de Crisis Familiar

Manejar una muerte en el extranjero mientras se está en duelo requiere atención cuidadosa a numerosas tareas críticas. Esta lista de verificación integral asegura que las familias no pierdan pasos esenciales durante el proceso de repatriación. Use esto como su guía para navegar los procedimientos complejos sistemáticamente mientras nuestro equipo de crisis proporciona apoyo profesional.

Lista de Verificación de Respuesta Inmediata (Primeras 24 Horas)

Section titled “Lista de Verificación de Respuesta Inmediata (Primeras 24 Horas)”

Contactos de Emergencia Realizados

  • Llamado al equipo de respuesta a crisis +1 (617) 306-2716
  • Contactado la Embajada/Consulado de EE.UU. más cercano
  • Notificado al proveedor de seguro de viaje/vida
  • Informado al empleador (si es viaje relacionado con trabajo)

Personal Effects Secured

  • Located and secured passport and identification
  • Gathered credit cards and financial documents
  • Collected personal belongings and valuables
  • Photographed important documents for backup

Family Communication

  • Notified immediate family members
  • Assigned family point person for updates
  • Created family communication group/channel
  • Informed extended family and close friends
  1. Death Certificate Requirements Verify certified death certificate from local authorities includes all required information: full legal name, date/place of death, cause of death, and official seal.

  2. Identity Verification Documents Gather deceased’s passport, driver’s license, social security card, and birth certificate (if available).

  3. Authorization Documents Prepare notarized family authorization letters, power of attorney documents (if applicable), and relationship verification.

  4. Insurance Documentation Collect all insurance policies, policy numbers, and contact information for claims processing.

  5. Medical Documentation Obtain medical records, autopsy reports (if required), and physician statements from treating doctors.

Cremation Option Checklist:

Family consensus on cremation decision, Religious/cultural approval obtained, Local crematory identified and approved, Cremation authorization signed, Urn selection and shipping container chosen, Expedited shipping method selected, Receiving funeral home contacted.

Timeline: 3-7 days typical processing

Cost Range: $2,000-8,000 total including cremation and shipping

Immediate Financial Tasks:

  • Notify banks of death to prevent fraud
  • Cancel credit cards and secure accounts
  • Identify sources of emergency funding
  • Establish repatriation expense tracking
  • Contact financial advisor or attorney
  • Review insurance coverage and limits

Expense Categories to Track:

  • Local mortuary and preparation services
  • Transportation and shipping costs
  • Documentation and legal fees
  • Family travel and accommodation
  • Translation and professional services
  • Emergency storage and handling fees

Christian Services:

  • Contacted home church or parish
  • Arranged pastoral care for family
  • Planned memorial or funeral service
  • Coordinated with cemetery or crematory
  • Arranged religious ceremony elements

Jewish Services:

  • Contacted rabbi and synagogue
  • Arranged for tahara (ritual washing) if possible
  • Planned shiva observance
  • Coordinated with Jewish cemetery
  • Arranged for mourning period support

Islamic Services:

  • Contacted imam and mosque
  • Arranged for ghusl (ritual washing)
  • Planned janazah (funeral prayer)
  • Coordinated qibla-facing burial
  • Arranged for family support during mourning

Other Religious Traditions:

  • Contacted appropriate religious leader
  • Reviewed specific religious requirements
  • Arranged for traditional ceremonies
  • Coordinated with religious community
  • Planned appropriate mourning observances

Pre-Travel Preparation:

  • Obtained appropriate visa (if required)
  • Coordinated with crisis team for airport pickup
  • Arranged local accommodation
  • Prepared translated documents
  • Established local communication methods
  • Reviewed cultural customs and expectations

On-Ground Tasks:

  • Met with local mortuary representative
  • Visited embassy or consulate
  • Signed required legal documents
  • Inspected preparation and casket/container
  • Coordinated transportation to airport
  • Confirmed all documentation is complete

Daily Communication Schedule:

  • Morning: Status update to family point person
  • Midday: Progress report on documentation
  • Evening: Summary of day’s accomplishments and next steps
  • Emergency: Immediate notification of any complications

Information to Track and Share:

  • Current status of all required documents
  • Transportation arrangements and timeline
  • Financial expenses and insurance processing
  • Cultural/religious ceremony planning
  • Family travel and logistics coordination
  1. Documentation Verification Confirm all required documents are complete, properly certified, translated if needed, and organized in proper sequence.

  2. Transportation Confirmation Verify airline reservations, shipping arrangements, pickup/delivery times, and emergency contact information.

  3. Financial Reconciliation Review all expenses, confirm insurance claims processing, document all payments made, and prepare final accounting.

  4. Family Coordination Confirm funeral home arrangements at destination, verify family notification is complete, and coordinate arrival logistics.

  5. Emergency Procedures Establish backup communication methods, identify alternative arrangements if needed, and confirm 24/7 support availability.

Documentation Problems:

  • Missing death certificates → Embassy assistance and expedited processing
  • Translation delays → Emergency translation services and certified couriers
  • Consular approval delays → Diplomatic channels and emergency procedures

Transportation Issues:

  • Flight cancellations → Alternative airline arrangements and routing
  • Customs delays → Professional customs brokerage and documentation review
  • Seasonal restrictions → Alternative timing and routing options

Financial Complications:

  • Insurance claim delays → Emergency funding options and payment plans
  • Currency exchange issues → Professional financial services and wire transfers
  • Unexpected expenses → Crisis funding and family financial coordination

This checklist provides comprehensive coverage of repatriation tasks. Our crisis coordinators work through these items systematically with families, ensuring nothing is missed during this difficult time. Contact our emergency team at +1 (617) 306-2716 for immediate assistance with any item on this checklist.